Refund policy
Please choose carefully, as we do not accept returns. As we work closely with independent designers and most pieces are one of a kind or made to order, it simply isn't viable.
The only exception to this is in the case that you wish to exchange an item for exactly the same item, in the same colour, but in a different size and that we have that size currently in stock. This does not apply to made to order or pre-order items. This applies only to new designer items and only when we have your preferred size in stock. Size exchange requests must be made within 24 hours of receiving the garment, and the item must be returned to the store using TRACKED shipping within 7 days of the date it was received. It is the responsibility of the buyer to cover the cost of tracked postage to return the item to us, and for the courier cost of us sending out the new item. To be viable for a size exchange, items must be unworn, in original condition and with all tags attached. We retain the right to refuse to exchange items if these conditions are not met.
Please get in touch if you have any questions, particularly regarding sizing, we are more than happy to help you find your perfect piece.
The only exception to this is in the case that you wish to exchange an item for exactly the same item, in the same colour, but in a different size and that we have that size currently in stock. This does not apply to made to order or pre-order items. This applies only to new designer items and only when we have your preferred size in stock. Size exchange requests must be made within 24 hours of receiving the garment, and the item must be returned to the store using TRACKED shipping within 7 days of the date it was received. It is the responsibility of the buyer to cover the cost of tracked postage to return the item to us, and for the courier cost of us sending out the new item. To be viable for a size exchange, items must be unworn, in original condition and with all tags attached. We retain the right to refuse to exchange items if these conditions are not met.
Please get in touch if you have any questions, particularly regarding sizing, we are more than happy to help you find your perfect piece.